You have the option to conveniently place your orders directly through our online platform. Alternatively, you can contact us using the following methods:

  • Online: www.vitanavitech.com
  • Toll-free: (800) 586-6927
  • Phone: (314) 499-8280
  • Fax: (866) 302-5897
  • Email: orders@vitanavitech.com

When submitting your order, please ensure that you provide the following information:

  • The specific products you wish to order
  • Your name, billing address, phone number, and email address
  • The name, shipping address, phone number, and email address for the delivery
  • If applicable, please include a purchase order (PO) number

For shipping, please note that most of our products are shipped at ambient temperature. However, PCR kits and RT-PCR reagents require special handling. PCR kits are shipped with an ice pack, and RT-PCR reagents are shipped with either an ice pack or dry ice. Kindly be aware that an additional charge may apply for these specific items.

Regarding storage recommendations, Taq mutant enzymes can remain stable for days or even weeks at warm temperatures. However, we do recommend long-term storage at -20 degrees Celsius. For PCR and RT-PCR kits, we advise storing them at -20 degrees Celsius upon arrival as well.

If you have any further inquiries or require assistance, please feel free to contact us via email or phone. We are here to assist you.